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Long Distance & Toll-Free Contract Award to Qwest Communications
Qwest Communications was awarded an initial four-year (potential six-year) statewide long distance contract AR1848 in February 2004. Besides intrastate, interstate and international long distance service, Qwest was also awarded audio and web conferencing services, directory assistance and calling card service. To date, 4,570 State of Utah voice lines, trunks and circuits have been “picked” to Qwest. The state’s long distance conversion to Qwest is virtually complete. "Straggler" lines and trunks will be converted when identified, a process that may span the summer of 2005.

Inbound toll-free (800) service was subsequently awarded to Qwest under AR1848 effective June 21, 2005. Information Technology Services (ITS) and Qwest personnel are in the midst of converting the state’s 309 inbound toll-free lines and circuits. The state’s target completion date to convert all toll-free service is July 31, 2005, the date that our existing contract with AT&T expires.

Be aware, as a result of statewide contract AR1848, all existing State of Utah AT&T calling cards, approximately 1,900, will cease to work effective July 31, 2005. Therefore, all state employees requiring a “new” or “replacement” Qwest calling card must submit a written request or an e-mail directly to ITS’ Telecomm Order Box. Time is of the essence. Ideally Qwest calling cards will be issued prior to July 31st; the date AT&T calling cards expire.

The State of Utah, and any political subdivision that takes advantage of AR1848 and that converts to Qwest in a timely fashion, will receive a long distance and toll-free credit for the month of August. The credit conditions are such that ITS will, in all likelihood, receive from Qwest a credit for all long distance and toll-free calls placed/received during the entire month of August.