| Groupwise Email
(Secure) |
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| Gateway Email Encryption |
It may not be surprising for you
to learn that email is not a secure medium of communication;
however, it may surprise you to learn just how
inherently insecure it really is - how messages
you thought were secure that you sent to your contacts,
may in fact be open to others to read once it leaves
the network email servers, compromising private
information.
Securing confidential and private electronic information has become a visible
and highly regulated activity. Security requirements set forth by the 1996 Health
Insurance Portability & Accountability Act (HIPAA) require Government agencies
and Health Care institutions to securely send and receive private information
without compromising electronic data. There are three trends driving the implementation
of email encryption: |
- Regulatory Requirements – Provisions
of the Health Insurance Portability and Accountability
Act of 1996 (HIPAA, Title II) require the Department
of Health and Human Services to establish national
standards for electronic health care transactions
and national identifiers for providers, health
plans, and employers.
- Managing Business Risk – With
more confidential information exposed on employee
computers and in transit over the public Internet,
enterprises must develop and deploy completely
new security models.
- Trading Partner Requirements – Even
enterprises that do not have short-term regulatory
or business risk issues to manage are coming
under increasing pressure from their business
partners to ensure that partner information in
their possession remains secure.
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| Features |
- Ability to send secure email.
- Ability to secure laptop/desktop data.
- Support for secure file transfer.
- Ability to secure email at the client and the
gateway.
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| Please note: Not
all State employees will require sending email
securely. Email users that should sign up
for this service are those users that send PHI
data (Protected Health Information), social security
numbers, credit card, or other data that could
lead to identity theft or cause harm to the person
if exposed. Other users that require sending
secure data that should use this service include
those that send network sensitive material such
as network maps, IP addresses, and other data that
should be encrypted.
Sending e-mails from one GroupWise user on the
State network to another user on the State network
is already secured. This product is specifically
intended to secure e-mails going outside of the
State's Wide Area Network only.
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| Benefits |
- It is an automatic, transparent encryption
solution that provides security.
- Encrypts on demand.
- Protects traffic over standard email systems.
- Does not require client software.
- Enables external partners to access email securely
without requiring installation of any new software.
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| Support |
ITS Customer Support provides
help to address technical problems related to
the secure email process. If you have problems,
please contact the ITS Helpdesk at 538-3440.
For the internal users of the State of Utah
Email system you will need to go through the
following steps to send secure email:
- Fill out the order form for service activation.
- After activation, you will simply type sm:
before you send a secure mail message.
Example in the To: section type "sm:test@yahoo.com" (contact
your email administrator if you require further
help).
- Your contact will receive an email message
stating that they have received a secure email
message. They will then need to click
on the link and follow the instructions on
how to receive your secure email.
(For more information on the webmail messenger,
please refer to the PowerPoint presentation in
the "Related Links" section). |
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| Product
Information |
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Product
Description |
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Order
Form |
| Rates |
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Annual
License Fee is $45 |
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* This cost is an estimated
pass through cost based on what the Vendor
charges for licensing. Cost may increase
due to vendor cost changes. |
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| Contact
the Customer Support Center |
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Telephone
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Available to
anyone
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Customer
Support Center
801-538-3440
800-678-3440 (Toll Free) |
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Live
Chat
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Available
to Anyone
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Online
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| Available Only
to Authorized Government Employees |
| Submit
or Review Problems
and Requests. |
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