ITS provides desktop & LAN management services to various state agencies as well as some city, county and local government agencies. These services include:

•  Installation, configuration, and troubleshooting of desktop equipment and software applications.

•  Maintaining, troubleshooting, managing upgrades, and servicing certain LAN infrastructure.

•  User support for operational issues, questions, and concerns.

• Installation and Maintenance
• Hardware/Software Training
• LAN Management

More information.

Desktop/LAN Management provided by ITS benefits customer agencies in several ways.

More information.

ITS maintains a list of hardware and software standards that are supported under the terms of the Desktop/LAN Management product. This list includes standards for operating systems, office productivity suites, help desk tools, anti-virus software, remote-management tools, desktop hardware, printers, and other hardware/software.

More information.

ITS offers superior support for customers wanting Desktop/LAN Management services.

More information.