Shared Citrix Services provides customers with an option to deploy applications in a central location and to eliminate personnel from configuring applications in many locations on individual PCs.

This product does not provide for the storage of any application or user data local to the Citrix server, nor can files be stored on network drives that are mapped on the end-user's system. However, data can be saved on the local PC (if the PC is running Windows 2000 or higher) through drive mappings that are automatically set up by Citrix when the end-user connects to the Citrix server.

Applications are only installed and maintained in a limited number of places. This allows for quick and easy updates and changes.

Applications can be accessed anywhere there is a connection to the State WAN or the Internet.

The server farm uses two servers to allow for load balancing and server maintenance.

• Secure web access with encryption over any connection.
• The Citrix environment is monitored 24 X 7 X 365.
• Access to applications can be provided via web links.
• Reduce the cost of application administration for provisioning client applications on individual workstations.
• Secure web access with encryption over any connection.
• Housed in a Tier 3 data center in Salt Lake City.
• End users can remotely connect to Windows-based applications through non-Windows platforms (i.e. Linux, Mac, etc.)
• The Citrix environment is monitored 24 X 7 X 365.
• ITS Citrix servers are high-end multi-processor machines, providing excellent performance.
• Access to applications can be provided via web links.
• Windows 2000 critical patches will be automatically applied as soon as they are released by Microsoft.
• Agencies do not have to purchase their own Citrix hardware and software.